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DISHONESTY IN THE AUTOMOTIVE INDUSTRY: HOW TO FIND TRANSPARENCY

There is a timeless stereotype that used car salespeople are at the bottom of the barrel when it comes to showing honesty to their customers. People expect to be cheated and act accordingly. Have these salespeople earned this bad reputation or have the actions of a small number of sleezy salespeople shaped the opinions of the public?

White Lies and Half Truths

There’s no denying that there will always be a measure of dishonesty when it comes to marketing your product or business. After all, you do need to set yourself and your business apart from the rest of the competition. The problem comes in when these white lies or embellishments become outright lies. Take job applications as an example. You might say that you can speak conversational French, when in reality you can only say a few basic phrases. Unless you’re applying for a job that involves speaking French, you might never be called out on your white lie. If, however, you tell your potential employer that you have years of restaurant management experience while you only ever worked as a server, then you’ve got a big problem.

You could definitely apply that example to the used car industry. A used car dealer could buy a car that was in dire need of serious repairs and then fix it with subpar parts to sell it again for a profit as an “excellent” car. Some dealers (although I hesitate to call them anything other than criminals) even sell totalled or stolen cars to their unsuspecting customers for a massive profit. That being said, not all car salespeople are liars and cheats – no more than all attorneys or insurance brokers or mechanics. Dishonesty, like death and taxes, is an unavoidable part of life.

Lying on the Lot

You might think that you’d have to speak to a salesperson face to face before encountering any dishonest practices, but in today’s digital age, that couldn’t be further from the truth. Vehicle sellers have been evolving with the times and have joined the online revolution to market their products on classifieds websites and vehicle listing billboards. If these sellers are honest, transparent and sincere, then online listings are an amazing way for them to gain loyal customers. The customers themselves also have the chance to view the cars, plan their finances and get to know the seller first, which removes the dreaded uncertainty of stepping onto a lot without any prior knowledge.

If they’re dishonest or out to exploit their customers, then digital advertising could make it much easier for them to do so. Photos can be manipulated; details can be forged and auctions can still be rigged. It might actually be easier if it’s done online.

Finding Honest Car Salespeople

Keeping the above in mind, it could be easy to feel discouraged or frustrated. How are you meant to hold your own against someone who’s been in the industry for years and knows how to sell ice to a snowman? The quick answer is that you don’t. Instead of trying to challenge dishonest salespeople, avoid them entirely by learning how to recognise dishonest practices. If you do realise that they’re treating their customers unfairly, make sure to tell your loved ones to avoid them as well. (Keep in mind that many companies are able to sue for defamation, even if you were mostly in the right. This is why we suggest you leave an honest review of their services and end all contact as soon as possible.)

How to Recognise Dishonest Salespeople?

An honest salesperson’s goals are friendly service, consistent product or service quality, and honest communication. That’s easy enough. But what about dishonest salespeople? I’d like to believe that we could all ascribe to the idea that any stranger is a friend until proven an enemy, but unfortunately that’s not always feasible. When approaching a service provider like a car salesperson, it would be best to do your own research in advance. Ask yourself the following questions:

• 1. Does this company or service provider have authentic, positive reviews? Have they addressed the issues mentioned in negative reviews?
• 2. Do they have any social media feeds or websites where you can view their products or services? (This question could be ignored for smaller businesses that tend to work on word of mouth. Although it would be best to speak to some of their previous clients if you can.)
• 3. Are they willing to meet up and/or discuss their products or services?
• 4. Are they willing to provide you with the names or contact details of previous clients (with that client’s permission, of course)?
• 5. Are they open and communicative over text and in person?

These questions might not be fool-proof, but they do give you a good foundation of what to look out for. If you have any more questions about how to find reputable dealers, contact us today. We would love to help you find you dream car, even if we aren’t the sellers!

Copy Writer and Editor :Marizanne Linde- also visit Her Blog @https://www.blog.mobility-online.co.za/

BRAND NEW CLASSIC CARS

Would you drive a brand-new “classic” car?

Why do people love classic cars?

There’s a certain type of person that drives a classic car. Their definition of a night out is when they accidentally fall asleep in the garage (again). They work on their car not only because they need to, but because they want to. There’s just something about being able to feel the road moving under you and listening to the roar of a powerful engine that makes driving a classic car a uniquely nostalgic experience. Even if you weren’t doing the Twist to a Beach Boys song back in the day, you can’t help but feel transported to the swinging 60s when you’re behind the wheel of the likes of a ‘65 Chevy Impala. Whatever your reason is for driving and loving your classic car, we’re sure it’s a great one or you wouldn’t be reading this.


If they’re so amazing, why isn’t everyone driving a classic car?

Quality classics are hard to find and they’re even harder to maintain even if you have the needed expertise. With each classic car’s endearing creaks and groans comes some more worryingly expensive sounds. Sky-high repair and fuel costs are just some of the reasons why many people opt for more practical, modern cars. Parallel parking a 1969 Boss 429 Mustang in a busy city street doesn’t exactly sound like a drive in the park, but it’s also true that most people who own classic cars don’t usually use them for everyday driving. So, if someone could offer you the chance to drive a car with all the old-world charm with none of its problems, would you consider investing in a “classic”?


Can classic cars be manufactured today?

You could take the more conventional route of purchasing a classic car that’s seen better days and having it restored by professionals or if you’re skilled enough you could even do it yourself. Dino’s Classic Restorations offers exactly what it says on the box – they restore your classic to its original glamour by replacing, repairing and refurbishing as they see fit. Workshops like Dino’s focus on originality, professionalism, and most importantly, quality. It’s no surprise that they have more than 2000 people following their journey. So, if these classic cars were so popular and are still in the market today, why not just build a car that’s the same shape but has brand-new, modern technology under the surface?
Some auto shops actually do something like this by starting from scratch (or the bare minimum, at least) to recreate the car in its entirety. Places like Revology in the US, that specialise in vintage and classic cars, strip a classic (provided by the client) to pieces and use modern materials and equipment to create a car that looks like it rolled out of the pages of a vintage magazine. What’s even better is that it drives like a car manufactured in 2018. According to Cheat Sheet, Revology’s Mustang comes with so many Ford parts that it can actually be serviced under warrantee at a Ford dealership, which makes it, says Cheat Sheet, “the first 1966 Mustang with a factory warranty since, well, 1966.”
Another prime example is the Lightweight E-Type Jaguar that was announced to hit the road again in 2014. Jaguar chose to manufacture another six cars that are identical to their original twelve 1963 siblings. This was met with unbelievable excitement and all six cars were sold as soon as they were released. And although this was a rare and unique case, it leads us to imagine what the reaction would be if other manufacturers followed Jaguar’s example and re-released their signature classics.


Is a reproduction of a classic car still a classic?

When it comes right down to it, the answer would be, “It depends.” Stripping down a car to its frame and rebuilding the damaged or worn parts is common practice. It also depends on where you buy it. While some classics, like the 1963 Jaguar E-Type, are the real deal, many independent shops and restorers only manufacture lookalikes and replicas. These would usually need to be registered as project or kit cars.


What’s the verdict?

Another huge part of driving a classic car is the authenticity. If you ask a petrolhead, they’ll most probably tell you that driving a car that looks exactly like a 1966 Shelby 427 Cobra but has, for example, Bluetooth, USB and built-in GPS systems, is just not the same as driving an original. For many, the joy and excitement of fixing up and maintaining their classics is what makes it worth the time, money and effort. Regardless of your stance on the matter, we can all agree that it’ll be interesting to see how far the replication and restoration of classic cars will go.

TRAVELLING WITH A SERVICE DOG: HERE’S WHAT YOU NEED TO KNOW

Many of us are preparing for our long-awaited and much-needed December break. We’re packing cars, planning routes, and making arrangements for our pets. But what about those of us who are taking our dogs with us?
Many people who need service dogs need them by their side no matter what. In this article we focus specifically on service dogs*, but remember that assistance animals come in all shapes and sizes. Make sure you know how to travel in a way that suits both you and your service animal.
Service dogs, just like people, need to be safe in a vehicle at all times. We’ve all seen drivers travelling with their dogs on their lap hanging out of the window, or running across and over the car seats. As cute as it is to see a happy pup with its ears flapping in the wind, travelling without taking safety into consideration is a danger to everyone, not just your dog.
A dog sitting in the passenger seat can be severely and often fatally injured if the airbag deploys in an accident. Your dog also becomes a danger to you and your passengers during a collision – being hit by an upwards of 10kg mass at high speeds could definitely injure someone. There are countless horror stories of car accidents, so we don’t need to remind you of that. Make sure to keep your family (including the furrier members of it) safe while you travel.
The safest way to transport your dog is by using a secured, high quality travel-crate. If you do not have one, you can also use a harness. A simple dog-harness (not a collar) is perfect for travelling short distances. Simply attach a leash, fold it double, and thread the seatbelt through the gap. This will allow your dog to sit and stand, but not move around in the car.

• Have supplies at hand
A doggy first aid kit can literally be a lifesaver in an emergency. Your supplies can include anti-nausea tablets, a light tranquilizer for anxious dogs, bandages, and much more. Whatever you think you might need at home during an emergency, make sure to have it at hand while you travel.

• Have a clean blanket to keep your dog warm, or to protect your upholstery from sharp nails and hair.

• A food bowl can be used for more than just kibble. Keep it for water when you make a pit-stop to keep your dog hydrated.

• Make sure your dog is comfortable and safe
Make sure there’s nothing that could fall on your dog (even if your dog is in a crate) if you were to brake or turn sharply.

• Keep your dog’s service vest (if you have one) nearby for pit stops. Do not leave it on your dog during long car rides because it could be too warm or uncomfortable.

• Keep the windows partially open or have the AC running to make sure your dog is comfortable despite the heat. Likewise, if you’re travelling during the rainy season, make sure your windows don’t leak and that your dog has somewhere dry to lay down.

• Keep the music at a reasonable volume. Some dogs are anxious passengers despite being extremely well-trained, and adding loud sounds to the mix is a recipe for an anxious animal.

• Do not have your dog travel on the bed of a bakkie or van. Even if there is a canopy for shelter, your dog could be fatally injured in an accident.

• Make frequent stops. Not only will this save you on clean-up duty for when nature calls, but it will also give you and your dog a much-needed break.

The last tip of this article, is to always be patient with your dog. Despite the fact that service dogs are calm and obedient, they don’t enjoy countless hours on the road either. Understand that your dog has specific needs and try to be as accommodating as you can. The Mobility Team would like to wish you and your loved ones a happy festive season and safe travels. Please share this article for those who might be travelling with dogs this holiday and to create awareness of service dog safety.
*Most of this article can also be applied to those travelling with dogs in general, not just service dogs.

Trade your Vehicle South Africa

BMW Midrand

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Explore the latest demo vehicles for sale. Browse for special deals on demo cars – SUVs, sedans, crossovers, minivans and more.

 

 
 

 

DISHONESTY IN THE INDUSTRY

DISHONESTY IN THE AUTOMOTIVE INDUSTRY: HOW TO FIND TRANSPARENCY


There is a timeless stereotype that used car salespeople are at the bottom of the barrel when it comes to showing honesty to their customers. People expect to be cheated and act accordingly. Have these salespeople earned this bad reputation or have the actions of a small number of sleezy salespeople shaped the opinions of the public?

White Lies and Half Truths

There’s no denying that there will always be a measure of dishonesty when it comes to marketing your product or business. After all, you do need to set yourself and your business apart from the rest of the competition. The problem comes in when these white lies or embellishments become outright lies. Take job applications as an example. You might say that you can speak conversational French, when in reality you can only say a few basic phrases. Unless you’re applying for a job that involves speaking French, you might never be called out on your white lie. If, however, you tell your potential employer that you have years of restaurant management experience while you only ever worked as a server, then you’ve got a big problem.

You could definitely apply that example to the used car industry. A used car dealer could buy a car that was in dire need of serious repairs and then fix it with subpar parts to sell it again for a profit as an “excellent” car. Some dealers (although I hesitate to call them anything other than criminals) even sell totalled or stolen cars to their unsuspecting customers for a massive profit. That being said, not all car salespeople are liars and cheats – no more than all attorneys or insurance brokers or mechanics. Dishonesty, like death and taxes, is an unavoidable part of life.

Lying on the Lot

You might think that you’d have to speak to a salesperson face to face before encountering any dishonest practices, but in today’s digital age, that couldn’t be further from the truth. Vehicle sellers have been evolving with the times and have joined the online revolution to market their products on classifieds websites and vehicle listing billboards. If these sellers are honest, transparent and sincere, then online listings are an amazing way for them to gain loyal customers. The customers themselves also have the chance to view the cars, plan their finances and get to know the seller first, which removes the dreaded uncertainty of stepping onto a lot without any prior knowledge.

If they’re dishonest or out to exploit their customers, then digital advertising could make it much easier for them to do so. Photos can be manipulated; details can be forged and auctions can still be rigged. It might actually be easier if it’s done online.

Finding Honest Car Salespeople

Keeping the above in mind, it could be easy to feel discouraged or frustrated. How are you meant to hold your own against someone who’s been in the industry for years and knows how to sell ice to a snowman? The quick answer is that you don’t. Instead of trying to challenge dishonest salespeople, avoid them entirely by learning how to recognise dishonest practices. If you do realise that they’re treating their customers unfairly, make sure to tell your loved ones to avoid them as well. (Keep in mind that many companies are able to sue for defamation, even if you were mostly in the right. This is why we suggest you leave an honest review of their services and end all contact as soon as possible.)


How to Recognise Dishonest Salespeople?

An honest salesperson’s goals are friendly service, consistent product or service quality, and honest communication. That’s easy enough. But what about dishonest salespeople? I’d like to believe that we could all ascribe to the idea that any stranger is a friend until proven an enemy, but unfortunately that’s not always feasible. When approaching a service provider like a car salesperson, it would be best to do your own research in advance. Ask yourself the following questions:

• 1. Does this company or service provider have authentic, positive reviews? Have they addressed the issues mentioned in negative reviews?
• 2. Do they have any social media feeds or websites where you can view their products or services? (This question could be ignored for smaller businesses that tend to work on word of mouth. Although it would be best to speak to some of their previous clients if you can.)
• 3. Are they willing to meet up and/or discuss their products or services?
• 4. Are they willing to provide you with the names or contact details of previous clients (with that client’s permission, of course)?
• 5. Are they open and communicative over text and in person?

These questions might not be fool-proof, but they do give you a good foundation of what to look out for. If you have any more questions about how to find reputable dealers, contact us today. We would love to help you find you dream car, even if we aren’t the sellers!

Article : Marizanne Linde

Demo Vehicles For Sale -Visit Trade Your Vehicle- For Preferential offers on all New Used Vehicles.

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We Have a Wide Selection of one and two-year-old vehicles -it’s time just buy that Demo or Used Vehicle Today. Demo and used Audi; BMW; Mini; Toyota; Ford; Renault; Haval; Suzuki; VW Polo; Jeep; Mazda; Kia; Hyundai; Porsche; M3; Prado; Lexus; Jaguar; tradeyourvehicle.co.za BMW 3 Series; Vito; Viano; Mercedes-Benz; A-Class; B Class; C Class, 4×4 Vehicles; MPV And SUV.

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